CONTACT RAMBAM'S™

Questions about an order, an ingredient, or how a product fits into your home? We read every message carefully and respond with the same care we put into everything we make.

Write to Us

Use this form for questions about products, orders, or general inquiries. Share as much detail as you can so we can respond clearly and efficiently.

For order questions, include your order number.

Please allow up to 2 business days.

Other Ways to Reach Us

Prefer to reach out directly? You can contact us using the details below.

Email:

support@rambams.com

Phone:

(845) RAMBAMS

(845) 726‑2267

Mailing Address:

RAMBAM’S™

873 Route 45 Ste 201B

Monsey, NY 10956

Orders and Product Support

If you’re writing about an existing order, please include your order number, the email used at checkout, and a brief description of the issue. This helps us review your order history and respond with a clear next step—whether that’s tracking, replacement, or clarification.

Wholesale and Partnerships

We partner with select retailers, institutions, and community organizations who share our commitment to clarity, integrity, and the kosher home. If you’re interested in carrying RAMBAM’S™ products or exploring a collaboration, choose ‘Wholesale / Bulk’ in the form above and tell us about your store or project.

Kosher Certification and Supervision

Each product lists its kosher certification on the label and on its product page. For detailed questions about a specific hechsher or supervision policy, please refer to the certifying agency listed on the product. If you’re unsure where to look, you can contact us with the product name and we’ll point you in the right direction.

Before You Write, You May Find What You Need Here

FAQ – Common questions about products, shipping, and our philosophy.

Shipping & Returns – Delivery times, returns, and replacements.

Kosher Certification – How we approach kashrus and which agencies certify our products.

We treat every message as an extension of the trust you place in us. We aim to respond within 1–2 business days, and sometimes sooner. If your message is time‑sensitive (for example, about a current shipment), please include ‘Time‑Sensitive’ in the subject line so we can prioritize it appropriately.

If you have difficulty using the contact form, you can email us directly with the subject line ‘Website Accessibility.’